Hilltoppers@Work Professional Development Series: Communication in a Virtual World

COMMUNICATION IN A VIRTUAL WORLD

Communicating today is looking a lot different than it did just a few months ago!  With fewer face to face meetings occurring, we are becoming more dependent upon alternative ways to communicate. In this training, you will discover ways to improve communication with remote teams, using various forms of communication tools more effectively.  

Learning Outcomes:

• Learn the four components to Enhance Communications
• Determine how to choose appropriate Communication Methods for the Situation (video conferencing, phone call/voice mail, email, text/instant messaging)
• Helpful tips and recognizing what to avoid

About our Speaker: 

Amy Tylicki is a Certified Trainer with the American Society for Training & Development. Amy has worked for WKU's Career and Workforce Development since 2001 providing employee-training programs for numerous businesses and industries throughout the region. 
In her time with WKU, Amy develops and delivers a wide range of courses, including communications, writing, customer service, leadership, and team development.  Amy has earned a Master’s Degree in English from WKU and has taught composition and literature at WKU, Elizabethtown Community College and Jackson State Community College.  

This Hilltoppers at Work Webinar is made possible through a partnership between the WKU Alumni Association and WKU Continuing & Professional Development. If you are looking for professional development or non-credit training for your workforce, please visit our website at wku.edu/cpd for more information.