Better Conversations: How to listen so that they will talk with Haesun Moon '01, '02

Did you know that the word "conversation" used to mean where you live - like your address? This definition from nearly seven centuries ago still rings true as many of us dwell in constant conversations with ourselves and others. We sometimes replay the conversations we've had or wish we had differently in the past, we also rehearse the ones we may have in the future. Do you have some conversations that you wish you could do better?

This session will introduce a very simple and practical tool from communication science that you can use right away in various conversations. It will help you host better conversations that leave people feel valued in the world that constantly makes them feel evaluated.